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Warranty Request

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John Henry Home is committed to taking care of all covered warranty items. Please use the page below to submit warranty requests. You may upload you 45 Day and One Year Warranty lists below.  Warranty forms and documents can be found at the bottom of this page. 

Do not submit emergency service here. For Emergency Warranty Service, as specified in your Homeowner’s manual, please call the office at (513)745-9019 and follow the necessary prompts.


  • Are you the original owner of this home?
  • Use the fields below to enter specific warranty requests (use the + button for each additional item). For 45 day and 1 year Anniversary service, please upload your list on the appropriate form. Forms can be downloaded below.
    LocationWarranty Item 
  • Please upload your 45 Day List, 1 Year List or any other relevant pictures or documents.
    Drop files here or
    Accepted file types: jpg, pdf, Max. file size: 10 MB.


    Please find the following documents and forms available for your convenience.

    Warranty Manual

    HBA Limited Warranty

    Industry Standards Manual

    45 Day Warranty Form

    11 Month Warranty Form